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Valmiera, Mazā Stacijas iela 13, LV-4201
Reg. No.44103122639

Website terms and conditions and privacy policy

1. Introduction

SIA “VB”, reg. No.44103122639, (hereinafter – the Controller) processes personal data acquired from the data subject – website www.tavapirts.lv (hereinafter – the Website) user (hereinafter – User). The Controller shall ensure the privacy and protection of the User’s personal data, shall comply with the Client’s rights to legal processing of personal data under the applicable legislation – Regulation of the European Parliament and of the Council No. 2016/679 (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (the Regulation) and other applicable legal enactments in the area of privacy and data processing. Pursuant to the above, the Controller has established these website terms and conditions and privacy policy in order to provide the information to the User as required by the Regulation. The privacy policy is applicable to data processing regardless of the form and/or environment in which the User has provided personal data (in the Website, in paper form or by telephone).
The Controller reserves the right to change these terms at any time. The site visitor has the obligation
to check the content of the Website to become familiar with any changes to the rules.

2. Identification and contacts of the Controller

        The Controller is SIA “VB”, reg. No.44103122639. The Controller’s address is Valmiera, Mazā Stacijas iela
13, LV-4201, website – www.tavapirts.lv, e-mail – info@tavapirts.lv telephone – +37125466344.

3. Purpose of processing, legal basis of the processing

The purpose of the use of the Website is the advertising and ordering of the products (tubs and saunas) (hereinafter – the Goods) manufactured by the Controller in line with the features selected by the User. To order the Goods, we require the User’s name, surname, e-mail address, telephone number, address, payment type (in cash or by bank transfer), delivery type (received on premises or delivery to the User). If the User provides the above data to the Controller by using the Website contact form, e-mail or other types of mail, we will store and use this information to prepare and send an invoice, manufacture and deliver the Goods to the User.  Likewise, the processing of the above data is required to identify the customer; prepare, conclude and prove the fact of conclusion of the contract; ensuring/maintaining the service provision; customer service; review and processing of applications and complaints; payment administration and other purposes directly related to the conclusion or execution of contracts. The legal basis for data processing is the Regulation Article 6(1)(b), which provides that the data processing is lawful if the processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

4. Cookies

     The Website collects data about the Website visitors to allow the Website operator
to assess how useful is the Website and how it can be improved. The Controller continuously improves the Website in order to improve its usability, therefore, the Controller must know what information is important to the Website users, how often they visit the Website, what devices and browsers they use, where are they located and what content they like to read. The Controller uses the Google Analytics system to analyze how the visitors use the Website. Learn more about the basic principles of Google Analytics on the Google website https://support.google.com/analytics/answer/1012034?hl=lten&ref_topic=6157800. The Controller uses
the collected data in its legal interests to improve the understanding of the needs of the Website users
and improve the accessibility of the information published by the Controller. The visitor may opt out from
the collection of data by Google Analytics at any time as described here: https://tools.google.com/dlpage/gaoptout/.
The server on which the Website is hosted may record the requests sent by the visitor (used
device, browser, IP address, date and time of access). The data referred to in this paragraph are
used for technical purposes: to ensure proper functioning and safety of the Website and
to investigate potential security incidents. The basis of the collection of data referred to in this paragraph is the Controller’s lawful interest to ensure the technical availability and integrity of the Website.
Cookies are small files that are stored by the browser on the visitor’s computer during each visit of the Website as specified in the visitor’s computer browser settings. Some cookies are used to select and configurate the
information and advertising offered to the visitors, based on the previously viewed content and
thus ensure the visitors simple, easy and customized use of the Website. Additional information about cookies, including deletion and management of cookies can be found on the website www.aboutcookies.org.
The Website uses cookies to collect the user’s IP address and browsing information and allow
the Website to remember the visitor’s preferences. Cookies allow the Controller to monitor Website data flow and
user interaction with the Website – the Controller uses this data to analyze visitor behavior and
improve the Website. The legal basis of the use of the cookies is the Controller’s legitimate interest to ensure
the functionality, availability and integrity of the Website. The visitor may manage and/or delete cookies as they choose. More information about the process is available at www.aboutcookies.org. The visitor may delete all cookies in their  computer or set up majority of browsers not to download cookies on their computer. The visitor may opt out from using cookies in the browser menu or https://tools.google.com/dlpage/gaoptout. To change the necessary settings, the visitor should read the browser terms and conditions. In case the cookies are blocked, the visitor will have to manually adjust the settings each time they visit the Website, in addition, there is a possibility that some services and functions will not be available. Statistical data on Website visitors is only accessed by the Controller’s employees who are
responsible for the analysis of such data. If the User uses the contact forms provided on the Website, the Website will
store the User’s IP address and the data provided by the User. Cookies that contain this data may be stored for up to one year for the User’s convenience (so that they don’t have to enter all the data again the next time).

5. Personal data categories

      Personal data categories – name, surname, personal identification number, address, e-mail address, IP address,
phone number, contents of the message or letter etc.

6. Categories of personal data recipients

       Data is disclosed only to the Controller’s employees who require such data to perform their duties,
to execute or conclude the relevant service provision contract. We will partially use the services of external service providers to obtain and use personal data, such service providers will strictly follow out instructions that we continuously monitor before and during the service.

7. Categories of the data subjects

      Categories of data subjects – the existing, former and potential clients of the Controller.

8. Transfer of data outside Latvia

      The received data will not be transferred outside Latvia, the European Union or the European Economic
Area and will not be transferred to any international organization.

9. Data storage period

       Unless the data protection provisions provide otherwise, we will delete the personal data no later than
three months after the original purpose of data retention no longer applies, except where
we have a legal obligation to continue to store such data (for example, among other things,
for accounting purposes or legal proceedings). Unless provided otherwise, the cookies are stored until the purpose of their collection is met and then they are deleted.

10. Data subject’s access to personal data

        Within one month from the submission of the relevant request, the data subject shall be entitled to gain
access to the data subject’s personal data. The user may submit a request to exercise their rights in writing in person,
at the registered address of the Controller (by presenting a personal identification documents) or by e-mail, by signing it with a secure electronic signature; Upon receiving the User’s request regarding their rights of access, the Controller shall check the identity of the User, review the request and execute it in accordance with the provisions of the law.
The User is entitled to receive the information pursuant to the provisions of the law regarding the processing of their data, has the right to request access to their personal data and to request the Controller to supplement, correct or delete the data, restrict the processing or to object to the processing, in so far as such right is not contrary to the purpose of the data collection (conclusion or execution of contracts). The data subject shall not be entitled to receive information, if the disclosed of such information is prohibited pursuant to the national security, public safety, criminal law, as well as in order to ensure the state’s financial interests in tax matters or the monitoring of the participants of financial markets and macro-economic analysis.

11. Right to submit a complaint to a supervisory authority

       The data subject is entitled to submit a complaint to the supervisory authority (Data State Inspectorate).
You may submit documents to the Data State Inspectorate by mail, electronic mail
(documents must be signed by a secure electronic signature), or leave the documents in Blaumaņa iela 11/13, Riga,
1. floor mailbox. The Data State Inspectorate accepts electronic mail received at the
electronic mail address info@dvi.gov.lv.

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